Terms of Use | WagnerGrills

The products marketed by WagnerGrills are designed and manufactured to provide optimal performance and a safe experience. By purchasing and using our products, you agree to the following terms of use.

1. Proper Use of Products

WagnerGrills products should be used exclusively for their intended purposes. Any use other than what is intended may compromise user safety and damage the product.

2. Installation and Assembly

Professional Installation: Some of our products may require professional installation. WagnerGrills strongly recommends that any installation, assembly, or modification of its products be performed by a qualified technician.
User Responsibility: WagnerGrills is not responsible for damages caused by incorrect, defective, or unqualified installation. Incorrect installation may void any applicable warranty.

3. Maintenance and Care

Regular Maintenance: Regular maintenance of WagnerGrills products is essential to ensure proper functioning and extend their lifespan. This includes cleaning after each use, inspecting parts, and checking connections.
Original Parts and Accessories: To maintain the warranty and ensure safety, only use genuine WagnerGrills parts and accessories. The use of unauthorized parts may compromise product safety.

4. Repairs and Modifications

Do not make unauthorized modifications to the barbecue. If repairs are needed, contact us or an authorized technician to ensure that the barbecue operates correctly and safely.

5. Safety in Use

Safety Standards: All products must be used in compliance with safety standards. This includes, but is not limited to, keeping a safe distance from flammable materials, using personal protective equipment when necessary, and operating equipment in appropriate and ventilated areas.
Use of Appropriate Utensils: Always use appropriate barbecue utensils, such as tongs and heat-resistant gloves, to handle food and avoid burns.
Supervision: WagnerGrills products should not be operated by minors without adult supervision. Additionally, ensure that untrained individuals do not use products that require specific technical knowledge.
Compliance with Local Regulations: It is the customer's responsibility to ensure that installations comply with local and national technical regulations. We are not responsible for ensuring compliance with specific local and national regulations for kitchens and extraction systems.

6. Storage

Store the barbecue in a dry and protected place when not in use. If possible, use a protective cover to extend the lifespan of the equipment.

7. Limitation of Liability

WagnerGrills is not responsible for:

Damages resulting from improper or incorrect use of the products, including ignoring the provided instructions.
Personal injuries or material damage resulting from inadequate maintenance or unauthorized modifications of the products.
Issues caused by extreme environmental conditions or events beyond WagnerGrills' control, such as natural disasters or deliberate misuse.

8. Warranty and Returns

All WagnerGrills products are covered by the applicable legal warranty in Spain.

9. Modifications

WagnerGrills reserves the right to modify these Terms of Use at any time. Changes will be effective upon publication on the Website or through usual communication channels with customers.